FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Bags
Premium Carry Solutions for Every Journey
Rugged Travel and Work Bags
Whether you are heading across the country or just down to the job site, our range of bags is built to handle the heavy lifting. Our leather travel bags and overnight duffles offer a premium, hard-wearing solution for those on the move, combining classic Western aesthetics with modern durability. For the daily grind, our laptop bags provide a secure, professional way to transport your tech without sacrificing country style.
Versatile Backpacks and Daily Essentials
From the classroom to the cattle yards, our backpacks are engineered with reinforced straps and spacious compartments to carry all your gear comfortably. For those who need to keep organized on a smaller scale, our durable pencil cases and leather handbags offer practical storage for every essential. These pieces are designed to complement our wider leisure and accessories range, ensuring you are fully equipped for any adventure.
Crafted from high-grade materials including genuine leather and heavy-duty textiles, our bags are made to last. Explore the full collection today and find a carry solution that works as hard as you do.