All orders are shipped Monday to Friday, excluding weekends and public holidays. Orders placed before 1300 (AEST) will be shipped out the same day (MON-FRI). 

All orders are shipped via Australia Parcel Post from our Warehouse on the Gold Coast, QLD. 

Each order receives a tracking number via Australia Post upon your order being dispatched. Input of your email during the checkout process is required to send your tracking number. 

Expected delivery times are below to give you a good estimate on order arrivals.

If you have any shipping queries email: any time and we will respond as soon as possible.  


Please note all prices on this website are in ‘AUD’ unless stated otherwise.

Domestic Orders

Standard shipping - $10 flat rate

Express Shipping - $15 flat rate

PLEASE NOTE: Orders containing Akubra products will NOT qualify for Express Shipping. Please select the Standard Shipping option for all Akubra product orders.

FREE Standard Shipping on all Australian orders over $150. 

International Orders

Shipping rates are calculated at checkout by Australia Post. This is based on the destination & total weight of your order.

Shipping Method Tracking Included
Economy Air No
Standard, Express & Courier No


New Zealand

FREE Economy Air Shipping on orders over $150 to New Zealand.

Orders outside of Australia & New Zealand

FREE Economy Air Shipping on International orders over $200 



Please note that International (including New Zealand) orders may be subject to customs inspections and import taxes unique to your country.

This is normally based on items being over a certain value set by your local authority. These taxes are out of our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be. Ringers Western will not mark your package as a “sample” or “gift“ to avoid these taxes.

Delivery times are dependent on our third party suppliers, Australia Post. Factors outside of Ringers Western's control include, but are not limited to weather, customs processing times and unforeseeable circumstances  - these may cause delays on expected delivery times.

Your product will reach you within the estimated delivery times listed below plus 1-2 days of variance.


To Capital City: 2-4 Business Days

To Country Area: 5-10 Business  Days

New Zealand 5-7 Business Days
International Orders 3 to 5 weeks



The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.



All Akubras must not be worn and should not show any sign of use. Akubras that have signs of wear or misuse will not be accepted for return.

Note if you would like to exchange your hat size via our online store, the customer will be liable for any additional shipping costs incurred. ( Exchanges are limited to once per transaction).