FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Hats
Giddy up, folks! Dive into the world of hats where the classic cowboy hat meets the laid-back vibes of a bucket hat, and everything in between. Whether you're a fan of men's hats that scream rugged outdoors or prefer the breezy feel of a straw hat, we've got the scoop on how to rock these styles down under in Australia.
Cowboy hats aren't just for the wild west anymore. They've galloped into the hearts of Aussies, bringing a piece of the outback charm to everyday fashion. And hey, when the sun's beating down, nothing beats the cool shade of a straw cowboy hat. It's the perfect blend of function and style, keeping you cool while you look hot!
But let's not forget about the versatility of a bucket hat. It might not scream "cowboy," but it's the ultimate casual go-to for a day out in the sun. Whether you're hitting the beach or just chilling in the backyard, a bucket hat's got you covered.
Now, for the gents out there looking to add a bit of mystery or sophistication to their wardrobe, why not tip your brim to a classic black hat? It's sleek, it's stylish, and it pairs with just about anything. On the flip side, a white hat can freshen up your look, adding a pop of brightness to your outfit and day.
Down in cowboy hats Australia, we're all about mixing tradition with a modern twist. So, whether you're in the market for a straw hat that speaks of summer adventures or a cowboy hat that brings a bit of rugged charm to your city slicker vibe, we've got you covered.
Three years in the making, our range of straw, felt, and beaver hats has been designed and produced to perfection. With an extensive range of colors and styles, you'll have trouble choosing just one.