FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
All - Western Hats
Experience the true essence of Western tradition with our range of men's cowboy boots, meticulously handcrafted in Mexico. These boots are more than just footwear – they're a testament to craftsmanship and heritage. Made for riding, each pair blends authentic design, premium leather, and impeccable comfort.
But the experience doesn't end with our boots. Complement your look with our selection of Western Hats, available in various styles including the classic felt hat and the versatile straw hat. Each hat is designed to offer both protection and a touch of timeless Western flair. For the cowgirls out there, we haven't forgotten you – our cowgirl hats are crafted with the same attention to detail and commitment to quality, ensuring you ride out in both style and comfort.
Step into the world of Western tradition, where every boot and hat isn't just an accessory, but a testament to a way of life. Whether you're in the saddle or on the town, our collection will ensure that you do so with confidence, style, and a deep connection to the rich heritage of the cowboy and cowgirl culture.