FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Grey Caps
Shop Grey Caps
Versatile Country Headwear
Grey caps offer an easy, understated option for everyday country style. Their neutral colour pairs naturally with jeans, workwear and almost any casual outfit. From classic trucker caps to structured designs, Ringers Western grey caps are suited to men, women and kids looking for practical headwear for work, weekends and life outdoors.
Comfortable for Everyday Wear
Designed for regular use, Ringers Western caps combine practical construction with comfortable fits. Selected trucker styles feature breathable mesh back panels to encourage airflow, while adjustable closures make it easy to find a secure fit. Structured front panels on selected designs help maintain the classic cap shape, making these styles dependable for long days outdoors and everyday wear.
Complete Your Country Look
Pair a grey cap with Ringers Western jeans, shorts or work pants and a T-shirt or work shirt for an effortless everyday outfit. Add a Western shirt, leather boots and belt for classic country character, or layer with a hoodie, flannelette shirt or jacket when the weather cools. From the property to the pub, campsite or country event, a grey cap is an easy finishing touch.