Loyalty
FAQS
How do I sign up for the rewards program?
Teaching a cat to sit is hard but joining the Ringers Western loyalty program is easy - you just need to enter your name, email, and password. It’s completely free, and you’ll instantly be on the list for exclusive access to sales, promotions, and our latest product releases.
If you already have an account or email subscription with us, you're all set and already enrolled in our rewards program. Just sign in, relax, and start earning points!
What are the advantages of becoming a rewards member?
Our Ringers Western rewards program is tiered to give members even more perks as they engage with us. You’ll earn reward points with each purchase, which can be redeemed toward future orders. Plus, you can rack up extra points by sharing with friends, following us on social media, leaving product reviews, or celebrating your birthday with us! Beyond points, members can also enjoy perks like free shipping, exclusive coupons, early access to launches, special promotions, giveaways, and more.
Will I receive points for purchases I made prior to creating my rewards account?
You will ONLY receive points for purchases made AFTER creating your rewards account. Make sure to create an account before placing an order so you can receive points!
What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?
Contact customer service by emailing info@ringerswestern.com and our team will be happy to assist you with merging your accounts.
Does it cost anything to begin earning points?
Absolutely not! Sign-up is 100% free - make sure to visit the rewards page to get started.
How do I redeem my points?
Exchanging your points for great rewards couldn't be easier! Simply visit the rewards page to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward.
How do points convert to dollars?
10 points = $1 dollar.
What are the best ways to earn points?
To kick things off, every member earns a reward simply for joining our Ringers Western rewards program! Beyond earning points on purchases, you can also add your birthday to your account for bonus points, leave a review, or follow us on Instagram.
Why didn’t I earn points on my purchase?
Double-check you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, contact us at info@ringerswestern.com to help apply your points to your account. You also won’t receive points if you return your purchase or your purchase is canceled for any reason. Please note that any points you earn on a purchase you later return will be deducted from your point balance.
How do I redeem my rewards at checkout?
To redeem your points in checkout, use the slider directly above your cart total to choose the amount you would like to apply, then click the "APPLY" button.
