FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Headwear (Accessories)
Shop Headwear For Every Season & Occasion
There’s a hat for every occasion. There’s the classic felt Western hat for weddings, a cap for dirty work in the yard, and beanies for those chilly early starts. Ringers Western headwear is built for everyday wear outdoors, whatever the season brings.
Western Headwear Designed For Hard Work
Designs born in the Kimberley, our Western headwear is built with hard country in mind from day one, regardless of the style. We’ve designed and crafted wide-brim hats, caps and beanies with the construction to handle long days in the yards, early mornings and the kind of heat and dust that sorts out decent headwear from everything else.
Classic Country Headwear to Dress Things Up
When a race day or bush wedding calls for something a little sharper, Ringers Western has a style to fit. For more casual events, our trucker hats fit right in, while our premium felt hats are made for insulation and sun protection, so you keep your country charm with all