FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Straw Country Hats
Shop Straw Country Hats Made for The Country to the Coast
You could be anywhere, and our straw country hats can be right there with you. They’re made to be worn in the hottest weather for men and women who know how to live life to the fullest, even in the rough.
Straw Hats With Branded Lining to Keep You Cool
The open weave design of our straw country hats keeps air moving around your head so none of that heat builds up to get you hot and bothered. Inside, a branded lining helps manage moisture and keeps things more comfortable through long hours outdoors.
Designed With Adjustable Chin Straps So Everything Stays in Place
One gust of wind and many straw hats are well on their way to the coast, especially if you jump on horseback. We’ve fitted our straw hats with an adjustable chin strap that keeps your hat comfortably in place through the whole day, even if you head out on a ride.