FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Felt Country Hats
Shop 100% Australian Merino Wool Felt Country Hats
Water-resistant, breathable and built to hold shape year after year, our felt country hats are designed for tough stuff. Find your fit across a range of styles for every muster, rodeo or country wedding.
Silk Lining Means Less Friction & A Smoother Wear
A proper felt hat should feel good to wear all day, not just look the part. Silk lining helps reduce friction and rubbing, making these hats more comfortable through long hours outdoors and everyday wear. Once you’ve worn a Ringers Western felt hat, you’re not going back.
Felt Hats For On Horseback & The Rodeo Stands
Up on the horseback, a hat needs to stay put, block the wind and keep the sun out of your eyes all at once. Merino wool felt, and our wide-brim design does just that, holding its shape through movement so you’re not chasing your hat in the breeze. They look the part in town or rugging up for the paddocks in winter.