FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Hats (Kids)
Shop Western Hats for Kids
Country kids need headwear for every occasion. Western hats for kids give them a durable, weather-friendly option for work and play, so they always have the right option.
Premium Wool Felt Kids’ Hats for Work & Play
When you’re out in the fields, there’s no time to head back home to swap hats as the weather changes. That’s where kids’ wool felt hats come in handy. The premium wool provides insulation in the cold but is breathable in the heat, while repelling light rain for those unexpected showers.
Wool felt is also so durable. Kids can throw their hats in the back of the ute, leave them in sheds and wear them endlessly, and the hats will still look just as good. A good sweep with a hat brush can help too.
Classic Western Hats for Style & Sun Protection
The classic western hat has been a staple for outdoor work and social events for a reason. With a high crown and wide brim, your little one can help keep the sun off their face while keeping their temperature down, essential if they’re outside on a long day. They also look adorable, especially when they’re in their full getup, complete with Ringers boots.