FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Felt Western Hats
Shop Handcrafted Felt Western Hats
Straw is for the summer. Caps are for the yard. And a felt Western hat is for the events you put on your best for. Each Ringers Western hat is shaped by hand and finished with touches like leather sweatbands and satin lining that make it stylish and comfortable. Browse our range and find the style that suits your occasion.
Crafted From Premium Natrual Blends
Our felt Western hats are engineered for the elements, crafted from a curated selection of 100% Australian Merino wool, and high-quality rabbit or beaver furs. By blending these superior materials, we ensure every hat offers a unique balance of texture, weight, and lasting resilience.
Why Our Materials Matter:
100% Australian Merino Wool: The gold standard for warmth. It’s naturally breathable and holds its shape through the longest days and coldest nights.
Premium Rabbit & Beaver Furs: These fine furs add a luxurious hand-feel, increased water resistance, and incredible durability that only gets better with age.
From the moment you put it on, you’ll notice the difference in craftsmanship—and you’ll keep on feeling it until you hang it up at the end of the night.
A Modern Take on a Western Classic
The Western hat has always had a place in country culture, bringing clean lines and a shape that’s more intentional than most people realise. Its domed shape helps protect and insulate the head. For days in the sun, even standing around with friends and family enjoying time together, it's protection you’ll be thankful for.